Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your information.
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, use our services, or communicate with us. This includes:
- Account Information: Name, email address, username, and password
- Profile Data: Avatar preferences, content creation settings, and platform connections
- Payment Information: Bank details, PayPal information, and transaction history
- Usage Data: Platform activity, content performance metrics, and engagement statistics
- Communication Data: Messages, support tickets, and feedback
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our AI content creation services
- Process earnings and handle payment transactions
- Generate personalized avatar content and recommendations
- Analyze platform performance and optimize user experience
- Communicate with you about your account and platform updates
- Ensure platform security and prevent fraudulent activity
- Comply with legal obligations and enforce our terms of service
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
- Service Providers: Third-party companies that help us operate our platform
- Payment Processors: Financial institutions and payment services for transaction processing
- Social Media Platforms: When you authorize posting content to your connected accounts
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with mergers, acquisitions, or asset sales
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:
- Encryption of data in transit and at rest
- Regular security audits and monitoring
- Access controls and authentication protocols
- Secure payment processing systems
- Regular staff training on data protection
However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
5. Your Rights and Choices
You have certain rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Update or correct inaccurate personal information
- Deletion: Request deletion of your personal information
- Portability: Receive your data in a structured, machine-readable format
- Objection: Object to certain processing of your personal information
- Withdraw Consent: Withdraw consent for processing where applicable
To exercise these rights, please contact us at contact@shortbox.com. We will respond to your request within 30 days.
6. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience on our platform:
- Essential Cookies: Required for platform functionality and security
- Performance Cookies: Help us analyze usage and improve our services
- Functional Cookies: Remember your preferences and settings
- Marketing Cookies: Deliver relevant advertisements and content
You can control cookie settings through your browser preferences, but disabling certain cookies may affect platform functionality.
7. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your country.
When we transfer your information internationally, we implement appropriate safeguards to ensure your privacy rights are protected in accordance with applicable data protection laws.
8. Children's Privacy
ShortBox is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.
If we become aware that we have inadvertently collected personal information from a child under 13, we will delete such information from our records as soon as possible.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Your continued use of the platform after any changes indicates your acceptance of the updated Privacy Policy.
Privacy Questions?
If you have any questions about this Privacy Policy or our data practices, please contact us.
Response time: Within 48 hours